Return & Refund Policy – Deora Mobile Care

Return & Refund Policy

At Deora Mobile Care, we strive to deliver premium quality mobile displays and excellent service. If you’re not completely satisfied with your purchase, we’re here to help.

7-Day Return & Refund

Eligibility Criteria

You are eligible to request a return or refund within 7 days of delivery under the following conditions:

  • The product must be unused and in its original packaging.
  • No physical or water damage.
  • An unboxing video is mandatory as proof of damage or incorrect item.

Unboxing Video Requirement

Please record a full unboxing video from the moment the parcel is opened. This helps us verify your claim and speeds up the process.

  • The video must clearly show the package, seal, product, and any issue faced.
  • Claims without video evidence will not be accepted.

How to Request a Return or Refund

1. Contact our support team via email or WhatsApp within 7 days.
2. Share your order number and unboxing video.
3. Our team will verify and guide you through the process.

Refund Processing

Once your return is approved and the product is received back, the refund will be processed to your original payment method within 5–7 working days.

Need help?
Contact us at 📞 WhatsApp: +91 82900 97197